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Significant Customer Meetings

Ensuring the best version of you is the one that turns up at all your meetings.

Who is this workshop for?

This one-day workshop is for anyone who conducts face-to-face or virtual meetings with customers and prospects on a regular basis.

The workshop is applicable not only to those in sales roles, but also to those in cross-functional and technical support roles.

What does the workshop focus on?

The core focus of the workshop centres on providing a best practice process to successfully execute significant customer meetings, including,

  • The benefits of rigour in meeting preparation

  • Understanding different communication styles

  • Effective questioning and active listening techniques

  • Setting, qualifying and achieving meeting objectives

  • Effective post meeting action planning.

What are the benefits of attending?

Attendees at the Significant Customer Meeting workshop will benefit by,

  • Being provided with a best practice repeatable significant customer meeting process

  • improving their ability to prepare and conduct customer and prospect meetings with better outcomes

  • Ensuring the best version of themselve is the one that turns up at their meetings, every time.

They will be provided with a Significant Customer Meeting planner, designed to enable them to implement and manage meeting preparation and execution.  They will use the planner during the workshop, familiarising themselves with a best practice methodology that they can use for all future customer and prospect meetings; be they face-to-face or virtual.

Do they need to do anything before they attend?

During the workshop they will apply the skills and techniques learnt to an actual significant customer or prospect meeting they have planned in their diary; the only preparation required is the selection of a relevant meeting before attending.

How many people can attend?

The Significant Customer Meetings workshop is designed to accommodate between 6 to 12 people

"Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success."

Pablo Picasso

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