Better Results Through Skills Improvement

Our bespoke skills improvement workshops are designed to make your organisation more successful and increase your credibility in the eyes of your customers, prospects, suppliers and colleagues.

Using a structured framework within which the content is tailored to your specific requirements, each workshop focuses on your organisation, your marketplace and overcoming the specific challenges you face. 

The workshops we offer inlclude,

  • Writing Winning Sales Proposals

  • Great Presentations

  • Customer Centric Selling with Everything DiSC Sales

  • Brilliant Leadership with Everything DiSC Management (not sales specific)

  • Creating BrilliantRelationships with Everything DiSC Workplace (not sales specific)

  • Brilliant Customer Meetings

  • Significant Opportunity Insight

  • Effective Negotiation Skills

  • Objection Handling

  • Significant Account Management.

 

Please scroll down to find out more about each workshop or get in touch if you have a specific skills gap that you would like a skills workshop created for.

Business Consultation

Writing Winning Sales Proposals

Who is this workshop for?

This one and a half day workshop is for anyone who writes sales proposals.  The workshop is applicable to not only those in sales roles, but also to those in cross-functional and technical support people who may form part of a sales proposal writing or bid team.

What does the workshop focus on?

 

The workshop aims to provide a practical skill-set in the science (or art if you prefer) of proposal writing.  The writing of a proposal is commonly the responsibility of the salesperson, although nowadays it is uncommon for a salesperson to be trained and educated in the practical aspects of ‘how to’ write one.  This workshop addresses that shortfall.

How will I benefit from attending?

Attendees will benefit by developing the skills required to write engaging sales proposals.  Moreover, proposals that gain credibility by displaying an understanding of why the customer is considering investing in what you are selling and what they want to achieve as a return on their investment.

 

A key take out from the workshop is, there is little point in qualifying your sales opportunity, if you don’t know how to communicate your solution in a proposal to your customer.

Do I need to do anything before I attend the workshop?

No pre-worksop preparation is required

Great Presentations

Who is this workshop for?

There is a quote attributed to Dale Carnegie that states, “there are three presentations for everyone you gave”

1.The one you practiced

2.The one gave…

3.And the one you wish you had given.

This one day workshop is for anyone who wants to improve their presentation skills and always make a good first impression.

What does the workshop focus on?

The core focus points of the workshop are,

  • Understanding your audience

  • Preparing your content to your audiences needs and wants

  • Determining the best structure for your presentation

  • Delivering your presentation with confidence.

How will I benefit from attending?

Attendees will benefit by developing their ability to prepare and present in an engaging and impactful way, that delivers their message and establishes credibility.

Do I need to do anything before I attend the workshop?

No pre-worksop preparation is required

She welcomes input in her presentations. Shot of a group of businesspeople attending a pre
 
 
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Customer Centric Selling with Everything DiSC Sales

Who is this workshop for?

The Customer Centric Selling workshop utilises Wiley’s Everything DiSC, a personal development learning experience that measures an individual’s preferences and tendencies based on the DiSC® model. 

 

This one day workshop is for anyone who wishes to create better realtionships with thier customers

What does the workshop focus on?

 

The Everything DiSC Sales Profile helps participants better understand themselves, their customers, and their relationships.

In their personal 23-page report, participants explore their own sales style and how it influences their selling behaviours.

They’ll also learn to recognize behaviours unique to each buying style and gain strategies to adapt their sales style to meet the needs of their customers, improving their effectiveness and success

For more information click on the video

How will I benefit from attending?

Attendees will learn how to stretch beyond their natural sales style to more effectively adapt to their customer’s preferences and expectations, regardless of their unique buying style.

Do I need to do anything before I attend the workshop?

Attendees will be required to take a research-validated, online assessment which determines the participant’s sales priorities.  The assessment is taken 2 weeks prior to attending the workshop

Brilliant Leadership with Everything DiSC Management

Who is this workshop for?

This one day workshop is for anyone with responsibility for leading a team of people who wants to improve team communication, productivity, results and most importantly, the way people feel about you as a leader.

What does the workshop focus on?

 

The Everything DiSC Management Profile offers participants insight into their strengths and challenges as managers, and how to adapt their style to meet the needs of the people they manage—making them more effective managers.

In their 27-page personalised report, participants will,

  • Discover their own management and leadrship style

  • Explore strategies for effective directing and delegating

  • Learn to create motivating environments

  • Deepen their ability to develop others based on each individual’s potential

  • Improve their working relationship with their own manager

For more information click on the video

How will I benefit from attending?

Attendees will benefit by developing an understanding of how different leadership styles can help them improve the effectivenss of their team and make them a better leader, coach and mentor

Do I need to do anything before I attend the workshop?

Attendees will be required to take a research-validated, online assessment which determines their leadership style.  The assessment is taken 2 weeks prior to attending the workshop

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Creating Brilliant Relationships with Everything DiSC Workplace

Who is this workshop for?

This one day workshop is for anyone who wants to improve thier personal contribution to a more effective and happier workplace environment.

What does the workshop focus on?

 

The Everything DiSC Workplace Profile provides participants with valuable insights that unlock engagement and inspire effective colleague collaboration.

In their personalised, 20-page report, participants will explore the priorities that drive their behaviour, learn what comes naturally and what might be challenging when interacting with others.

For more information click on the video

How will I benefit from attending?

 

Attendees will benefit by gaining actionable strategies to strengthen their interpersonal interactions at all levels in the workplace (and outside the workplace if they choose to).

Do I need to do anything before I attend the workshop?

Attendees will be required to take a research-validated, online assessment which determines their communication style.  The assessment is taken 2 weeks prior to attending the workshop

 

Brilliant Customer Meetings

Who is this workshop for?

This one-day workshop is for anyone who conducts face-to-face meetings with customers on a regular basis.  The workshop is applicable to not only those in sales roles, but also to those in cross-functional and technical support roles.

What does the workshop focus on?

 

This workshop improves the skills required to prepare the structure of customer meetings, identify the best fit communication styles, achieve your objectives and the benefits of rigour in preparation.

How will I benefit from attending?

Attendees will benefit by improving their ability to apply a best practice repeatable process to their significant customer meeting, improving their ability to prepare and conduct meetings with better outcomes.

Do I need to do anything before I attend the workshop?

During the workshop attendees will apply the skills and techniques learnt to an actual significant customer meeting they have planned in their diary; so the only preparation required is the selection of a relevant meeting before attending.

 
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Business Women Planning

Significant Opportunity Insight

Who is this workshop for? 

This one-day workshop is for anyone who has responsibility for leading significant sales opportunity campaigns and wants to increase their win-rate.  The content is also relevant to those in cross-functional and technical support roles.

 

What does the workshop focus on?

 

Key topics include, robust opportunity qualification, identifying key players and their buying roles, surveying the competitive landscape, establishing key points of competitive advantage, knowing when to bid and knowing when to walk.

How will I benefit from attending?

Attendees will benefit by improving their ability to identify and win the sales opportunities they can and to qualify out and not waste their time on the ones they can't ..

Do I need to do anything before I attend the workshop?

During the workshop, attendees will apply the skills and techniques learnt to an actual significant, high value, complex and competitive sales opportunity they have in their sales pipeline; so the only preparation required is the selection of a relevant opportunity before attending.

 

Effective Negotiation Skills

Who is this workshop for? 

This one-day workshop is for anyone who wants to improve their ability to negotiate with confidence in search of win-win solutions for both themselves and whomever they are negotiating with.  

What does the workshop focus on? 

The content provides the attendees with a clear understanding of the differences between the negotiation strategies of accommodate, avoid, transact and collaborate and most importantly, when and when not to use them.

How will I benefit from attending?

Attendees will benefit by improving their ability to identify scenarios where they should and should not enter into a negotiation and by also knowing exactly what to do when they find themselves in one.

Do I need to do anything before I attend the workshop?

 

No pre-workshop preparation is required.

Meeting
Business Meeting

Objection Handling 

 

Who is this workshop for? 

This one-day workshop is for anyone who wants to improve their ability to understand and overcome objections, including how to unearth hidden objections.  The workshop is equally relevant to people in sales roles and sales suport roles. 

What does the workshop focus on?

The workshop focuses on practical methodologies that allow you to identify, qualify and overcome objections that are presented as barriers to achieving your objectives, with a particular focus on the power of active listening and intelligent questioning techniques.

How will I benefit from attending?

Attendees will benefit by improving their ability to identify and professionally and calmly address objections that are raised as challenges to them achieving their objectives.

Do I need to do anything before I attend the workshop? 

During the workshop attendees will apply the skills and techniques learnt to the objections they encounter in their day-to-day roles.  

 

The only preparation required is to have thought about and noted what these objections are. 

Significant Account Management

Who is this workshop for?

This one-day workshop is for anyone who has responsibility for managing the retention and growth of high revenue generating accounts and those supporting the account in cross-functional and technical support roles. 

What does the workshop focus on?

The workshop provides a structured framework for significant account planning, retention and growth, including mechanisms competitive positioning and displacement and ongoing virtual account team input and review.

How will I benefit from attending?

Attendees will benefit by improving their ability to build and maintain an easy to use, highly effective account plan, that provides real value in both their operational and strategic account activities. 

Do I need to do anything before I attend the workshop?

During the workshop attendees will apply the skills and techniques learnt to an actual significant, high value, strategically important account they hold responsibility for.

 

As such, the only preparation required is the selection of a relevant account (to work on during the workshop) before attending.

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Use the Let's Chat, Email or Call options below to get in touch and discuss your your specific requirements.  To download the latest copy of our services brochre please click HERE.